How to reach us
Every way of contacting us is listed here.
| Detail | Information |
|---|---|
| Phone, 24/7 | (847) 281-8626 |
| Address | 1300 W Dundee Rd, Buffalo Grove, IL 60089 |
| contact@proplumbingbuffalogrove.com | |
| Hours | Open 24 hours a day, 7 days a week |
| Forms | None. Please call. |
For anything urgent, such as running water, a sewage backup or no hot water, call rather than email. Email is read during ordinary business hours and is not monitored for emergencies.
What to have ready when you call
A few details help the dispatcher send the right plumber and equipment.
- The address.Include the town, the ZIP code and any gate or entry notes.
- What you see or hear.For example a drain gurgling, water on the floor, or no hot water at any tap.
- Where the problem is.Name the room or fixture, and say whether it affects one drain or the whole house.
- What you have already done.Mention if you shut off the water or stopped using the drains.
- A callback number.Use a phone you will answer in case the plumber needs to find you.
If water is running right now
Find the main shutoff valve and turn it clockwise until the water stops, then call. Keep electrical devices away from standing water, and do not step into a flooded basement if outlets or the panel may be underwater.
If you smell natural gas, leave the building at once and call Nicor Gas at 800-942-9727 or 911 from outside. Do not use light switches or a phone inside, and call us for the plumbing side only after everyone is safe.
After you call
The dispatcher will ask a few questions, then send a licensed and insured plumber. Before work starts, the plumber explains what is wrong and gives a clear price.
If you want to understand the problem first, browse the list of services. To see which towns we cover, open the service area page. To learn how the line works, read the about page.
Find our address
The map shows our business address on W Dundee Rd in Buffalo Grove. Plumbers travel to your property, so you do not need to visit this address.
Questions we hear from homeowners
Yes. The line is answered every hour of every day, including holidays.
The address is our business location. Plumbers come to your property, so please call first instead of stopping by.